Subscriber Life Cycle

Efficient solution with OBS.

What makes a prospect a customer it is not just the need or the necessity for a service but an enterprises zeal and effort into initiating them to be part of their product plans and services, broadly speaking their business.


To enable the transition ofacquiring and retaining a customer the subscriberlife cycle hosts a multitude of challenges originating from the stages of acquisition to that of a loyal customer .


Aspects relating to products, pricing strategies, customer service, automationpertaining data base management and monitoring , assume utmost significance inretaining the existing and generating new customers.


Owing to intricate and sophisticated nature of subscription business where enormous and complexstatistics play a pivotal rolegoverning all the stages of subscription life cycle management ranging from acquirecustomers, provide services, analyze and interpret the data garnered, generate bills, initiatepayment collection and reporting. Theemphasis is precision in unison.


To meet the demands and accept the challenges to synchronize in accord and harness the nascent technologies that can suffice theneeds of the future. Billing and paymentare fulcrums that leverage profits, deploying the best of the automation andeliminating manual processing pertaining.



Open source Billing system tracks the complete subscriber life cycle as illustrated


  • – Prospect / Acquisition
  • – Service authorize & Delivery
  • – Bill / Payment
  • – Upgrades / Renewals
  • – Communications
  • – Customer service
  • – Report& Analyze
  • – Recommend
  • – Follow-up
  • – Retain


OBS can be custom-built to meet your business needs either in complexity or size.