Efficient solution with OBS.

Revenue leakage is one of the core segments which an enterprise strives to curb. a loss incurred implies a profit deferred , irrespective of the proportion. Revenue loss occurring by way of failed payments inconsistent tracking and inaccurate billing systems procedural inefficiencies, customer prospecting time however miniscule contribute in a major way affecting the revenue management chain Effective tracking and billing systems designed and enhanced through emphasis over efficient automation also enabling payment processes, invoicing, Renewals and all relevant notifications pertaining to customers has been an enduring pursuit of OBS.

With OBS companies can overcome the risks associated with manual processing and optimize results using efficient automation.

Automation Process

• – Bulk Invoice & Payment processing
• – Ensure clarity: Omission of bills overlooked data and other aspects of lack of visibility curtailed to a greater scale
• – Generate accurate Bills / Statements eliminate errors resulting from inaccurate data and inefficient procedures
• – Largely reduce processing time and the associated delays
• – Workflow engine ensures enhanced synchronization within OBS processes as well between other Eco systems
• – Configurable Renewal automated / User invoked process

Dunning Process:

• – Workflow engine ensures to un-authorized customers to be de-linked for non-payment of the services rendered
• – Enhances continual follow-up methods related to customerservice and the personnel involved
• – Creates and develops Notifications / alerts fornon-payment of bills with regard to the maturity period
• – Work flow engine facilitates upgraded / downgrade methods of collection procedures and precision integrated dunning modules

Reconciliation process to ensure the accuracy of data

• – Contracts/Services activated but not billedCPE assigned but not billed
• – Payment initiated but confirmation failed (Resend thepayment request)
• – Contracts / Services activated during the period vsBilled
• – Comparative process with past months data